- Created
- Updated
Meet the Support Center and FAQ — with Easier Search and a Clearer Interface
Overview
The Support Center and FAQ are now available to help you use Unetia. We have also improved search inputs, readability, and loading behavior.
Expected benefits
- Send questions and suggestions, then follow their progress.
- Find answers to common questions and enter multiple search conditions more easily.
- Enjoy clearer screens and notifications, with more reliable loading on the home page and in the business card editor.
Feature updates
Support Center and FAQ
- After signing in, you can report inappropriate users or content, submit bug reports, and request features.
- Attach reference images or short videos to bug reports and feature requests. Please hide sensitive personal information.
- Check the status and handling details of your requests, and provide additional information for rejected bug reports.
- The FAQ covers the service, free-plan availability, sharing and managing business cards, saving edits, and getting help.
- The Support Center and FAQ are available in Korean, English, Chinese, and Japanese.
Search and interface improvements
- Search websites, business cards, and pages separately.
- Use four search fields to enter your conditions. Results must match all conditions you enter.
- Business card search now shows only the number of cards available for search.
- Font sizes, headings, and selection menus have been refined for better readability and consistency.
- Consecutive notifications are easier to read in order.
- Initial loading in the business card editor now prioritizes the interface needed for editing.
Bug fixes
- Fixed the home-page globe switching to a fallback image while it was still loading normally on a slow connection.
- Improved handling when the globe loses its graphics context.