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Meet the Support Center and FAQ — with Easier Search and a Clearer Interface

Overview

The Support Center and FAQ are now available to help you use Unetia. We have also improved search inputs, readability, and loading behavior.

Expected benefits

  • Send questions and suggestions, then follow their progress.
  • Find answers to common questions and enter multiple search conditions more easily.
  • Enjoy clearer screens and notifications, with more reliable loading on the home page and in the business card editor.

Feature updates

Support Center and FAQ

  • After signing in, you can report inappropriate users or content, submit bug reports, and request features.
  • Attach reference images or short videos to bug reports and feature requests. Please hide sensitive personal information.
  • Check the status and handling details of your requests, and provide additional information for rejected bug reports.
  • The FAQ covers the service, free-plan availability, sharing and managing business cards, saving edits, and getting help.
  • The Support Center and FAQ are available in Korean, English, Chinese, and Japanese.

Search and interface improvements

  • Search websites, business cards, and pages separately.
  • Use four search fields to enter your conditions. Results must match all conditions you enter.
  • Business card search now shows only the number of cards available for search.
  • Font sizes, headings, and selection menus have been refined for better readability and consistency.
  • Consecutive notifications are easier to read in order.
  • Initial loading in the business card editor now prioritizes the interface needed for editing.

Bug fixes

  • Fixed the home-page globe switching to a fallback image while it was still loading normally on a slow connection.
  • Improved handling when the globe loses its graphics context.